Documentation (2024.2 Enterprise)

# Mailing configuration

Helix TeamHub uses email to create new user credentials and send application notifications. Therefore, email is required. TeamHub comes with prepackaged Postfix, which is an open-source Mail Transfer Agent (MTA).

Although the default local mailing might be sufficient, a corporate mail gateway is required in most cases. It is possible to configure a remote SMTP server responsible for delivering TeamHub emails. Authentication and TLS are also options.

To configure external SMTP server, log in to the /admin URL of the TeamHub installation, navigate to Mail settings, and choose SMTP server. The following configuration options are available:

## Email templates

The layout and content of automated TeamHub emails are based on email templates. To view and edit the email templates, go to the /admin URL of the TeamHub installation and navigate to the Email templates page.

The following email templates can be customized:

- Email signature: the signature attached to all TeamHub emails

- Welcome email: the email is sent to new users when only external authentication is in use

- Registration email: the email is sent to new users when "Built-in" or "Built-in + LDAP" authentication is in use

- Recovery email: the email is sent to users when "Built-in" or "Built-in + LDAP" authentication is in use

- Recovery email for synced accounts: the email is sent to users when only external authentication is in use

- Password expiration email: the email is sent to users when their password is about to expire

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