Recovery procedures

If the database files become corrupted or lost either because of disk errors or because of a hardware failure such as a disk crash, the database can be re-created with your stored checkpoint and journal.

There are many ways in which systems can fail. Although this guide cannot address all failure scenarios, it can at least provide a general guideline for recovery from the two most common situations, specifically:

  • corruption of your Helix Server database only, without damage to your versioned files
  • corruption to both your database and versioned files.

The recovery procedures for each failure are slightly different and are discussed separately in the following two sections.

If you suspect corruption in either your database or versioned files, contact Perforce Technical Support.