Mailing Configuration
Helix TeamHub uses email to create new user credentials and send application notifications. Therefore, email is required. Helix TeamHub comes with prepackaged Postfix, which is an open-source Mail Transfer Agent (MTA).
Although the default local mailing may be sufficient, a corporate mail gateway is required in most cases. It's possible to configure a remote SMTP server responsible for delivering Helix TeamHub emails. Authentication and TLS are also options.
To configure external SMTP server, log in to the /admin URL of the Helix TeamHub installation, navigate to Mail settings, and choose SMTP server. The following configuration options are available:
Email templates
The layout and content of automated Helix TeamHub emails are based on email templates. To view and edit the email templates, go to the /admin URL of the Helix TeamHub installation and navigate to the Email templates page. The following email templates can be customized:
- Email signature: the signature attached to all Helix TeamHub emails
- Welcome email: the email is sent to new users when only external authentication is in use
- Registration email: the email is sent to new users when "Built-in" or "Built-in + LDAP" authentication is in use
- Recovery email: the email is sent to users when "Built-in" or "Built-in + LDAP" authentication is in use
- Recovery email for synced accounts: the email is sent to users when only external authentication is in use
- Password expiration email: the email is sent to users when their password is about to expire
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